Privacy policy

Footivo ("Footivo," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide when you use our website, https://www.footivo.shop/, or place an order with us.

This Privacy Policy explains what information we collect, how we use it, and how it may be shared.

Information We Collect

When you use our website or place an order, we may collect information such as:

  • Your name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Order and transaction information

  • Information you provide when contacting customer support

  • Information collected through cookies and similar technologies

  • Technical and usage information, including information used by analytics and advertising tools

Payment Information

Payments are processed through the payment methods and payment service providers available at checkout, including Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet.

We may receive transaction-related information necessary to process and manage your order. Payment information is handled according to the applicable payment provider's privacy practices.

How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate with you about your orders

  • Respond to inquiries and requests

  • Send marketing communications when permitted

  • Operate, maintain, and improve our website and services

  • Understand website usage and customer interactions

  • Detect, prevent, and address issues affecting our website or services

Cookies and Similar Technologies

Footivo uses cookies and similar technologies to support website functionality, understand how visitors use our website, and improve our services.

Cookies may be used in connection with analytics, advertising, shopping functionality, and other website features.

Analytics and Advertising

We use Google Analytics to understand how visitors use our website and improve the customer experience.

We also use the Meta Pixel to help measure website activity and the effectiveness of our marketing and advertising efforts.

These services may collect information about your interactions with our website through cookies and similar technologies.

Email Marketing

Footivo may use your email address to send marketing communications where permitted. You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email.

Sharing of Information

We may share information with service providers and other third parties when necessary to operate our business and provide our services. This may include providers involved in payment processing, order fulfillment, shipping, website analytics, marketing, and customer support.

We may also disclose information when necessary to comply with applicable law or to protect our rights, customers, website, or services.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining business and transaction records, resolving disputes, and complying with applicable requirements.

Your Choices

You may contact us to ask about the personal information we maintain about you or to request assistance regarding your information.

If you receive marketing emails from us, you can unsubscribe at any time using the unsubscribe option provided in the email.

You can also manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Children's Privacy

Our website is not intended for children to provide personal information without appropriate involvement from a parent or guardian.

Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our practices, services, or applicable requirements. Any updated version will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Footivo
520 N River St
Hailey, ID 83333
United States

Email: support@footivo.shop
Phone: +1 208831-2159

Support: 24/7 via support email